June 1, 2024
Changes at Symphony Healthcare:
Insurance: As of October 1, 2024, Symphony Healthcare will be out of network with all commercial insurance plans, but will remain in network with Traditional Medicare Part B (First Coast – or the “red, white, and blue Medicare card”)
Primary Care Office Visits – for those of you who want to continue with our office, we will provide primary care services but our focus will be on helping patients with Thyroid, Hormone, Auto-Immune and Gut Microbiome issues. By not having to comply with insurance regulations, I can better provide a comprehensive, functional / multi- dimensional approach to your health issues. If you choose to leave the practice, we will transfer medical records electronically to a new primary care medical provider of your choice at no fee, with a signed consent form.
Only Traditional Medicare insured patients will have insurance claims filed.
Individual Self-Pay Visits –
- For new patients the first visit fee will range from $150 – $250 based on complexity and time.
- Standard Follow up visits will be $100 per visit up to 30minutes. $150 up to 45minutes. $200 up to 60minutes. $100 for an additional time up to 60 minutes
– Visits will be scheduled as needed for your unique health issues. - A “Super Bill” can be created at the end of the visit if requested for those with out of network insurance benefits – the patient can send it in for reimbursement.
- Wholesale pricing is available for self-pay labs.
- Weight Management Programs – Weight Management options include a holistic method using no medications, a new oral GLP-1 product, using a compound GLP-1 injection medication, or using other appetite suppressant
medications as needed.
- Hormone Pellet Programs – Frequency of visits will be determined by your needs, typically every 3-4 months. Hormone labs can be completed using your medical insurance prior to our visits.
Medication Refills – Will only be done at the time of your visit to confirm the correct dose and use.
On-Line Scheduling – We will be offering on-line self-scheduling soon.
General Questions – Leave a detailed message on our phone line at 352-629-5939 (Please include: spelling of your name, date of birth, call back number, and your detailed message) or send a message via your patient portal on PatientFusion or via e- mail to Scheduling@SHCOcala.com. Questions will be answered within 24-48 hours.
Medications are only refilled at time of visits.
“Optimantra” is no longer functional.
“PatientFusion” is your new patient portal – Please sign up for this secure, HIPAA- compliant portal –for email & text messaging, document-sharing & Telemedicine visits. You have access to your patient information profile to view and update as needed. You will also be able to view lab reports when completed.
I am blessed to have you as my patient. I am very grateful for those who have been with me for most or all of the 13 years we have been in business as Symphony Healthcare & I will use my 27 years of experience as an NP when creating your individualized treatment plans.
I understand these changes may create some confusion and anxiety. I think in time you will agree this will enable me to provide the best service to you while staying true to my passion for using Functional & Integrative Medicine.
Debora Donahue, APRN-BC & Staff
Symphony Healthcare, Inc / Synergy Health Transformations